Brent’s career is marked by a unique ability to bridge the gap between complex technology and executive-level growth goals. As VP of Sales at Lender Toolkit, he led a 900% revenue transformation, shifting the market’s perception of automation from a "service" to a mission-critical "product." His background includes seven years as CRO and Owner at Velma.com, where he scaled mortgage CRM and communication platforms by winning head-to-head against generic enterprise solutions at some of the nation’s largest institutions, including Union Bank and Movement Mortgage.

At Pacifico Partners, Brent focuses on defeating the "Legacy Anchor"—the organizational inertia that prevents lenders from realizing the true value of their tech stack. He specializes in aligning Task-Based Workflows and The Encompass Workflow Engine with the Rainmaker’s vision for growth. By leveraging his expertise in AI-powered engagement and persona-specific messaging, Brent ensures that technology deployments translate directly into measurable market advantages and LO productivity.

He is an expert in navigating the "Mortgage Technology Paradox," helping C-suite executives move past implementation fears to build an API-native foundation that is ready for the AI era.

Throughout his career, Chris has sat in the seats our clients sit in—serving as SVP of Technology and Manager of Mortgage Technology for independent mortgage banks. He has led tiered support teams, managed massive Encompass reimplementations, and served as the Product Owner for the digital platforms that define the modern mortgage experience.

At Pacifico Partners, Chris applies his deep experience in API-native Encompass architecture to help mid-size lenders move past the "Legacy Anchor" of outdated SDK-based configurations. He specializes in building the operational foundation—Enhanced Conditions, the Encompass workflow engine, and task-based workflows—that allows mortgage teams to finally get the impact from their technology they were always promised.

Chris is not a consultant who watches from the sidelines; he is an active practitioner who has worked alongside hundreds of lenders to replace manual workarounds with system-driven precision. His goal is to ensure that every role—from the LO to the underwriter—has tools that support their expertise rather than fight it.